1. Order Processing: Orders placed on QuickBite will be processed within 1-2 business days, excluding weekends and holidays.
2. Delivery Options: We offer both pickup and delivery options for our customers. Pickup orders are typically ready within 15-30 minutes of placing the order. Delivery times may vary depending on your location.
3. Delivery Areas: We deliver to select areas within [city or region]. You can check if your address is within our delivery radius during the checkout process.
4. Delivery Fees: Delivery fees may apply based on your location and the size of your order. You will be able to view the delivery fee before completing your purchase.
5. Delivery Timeframe: Delivery times may vary depending on order volume and traffic conditions. We strive to deliver orders in a timely manner.
6. Delivery Tracking: If you choose delivery, you will receive a tracking link via email or SMS to track the status of your order and estimated delivery time.
7. Delivery Instructions: You can provide specific delivery instructions during checkout, such as gate codes or preferred delivery times.
8. Order Changes: Once an order has been placed, changes to the delivery address or order items may not be possible. Please review your order carefully before confirming.
9. Delivery Confirmation: Upon delivery, our driver will confirm receipt of the order with you. Please ensure someone is available to accept the delivery at the specified address.
10. Contact Information: If you have any questions or concerns about our shipping policy, please contact us.